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Security Operations Center

Live operational telemetry
from the CloudRaider SOC

Real-time aggregate metrics from our managed SOC operations. Triage velocity, pattern learning, and analyst outcomes shown in one operational view.

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Recent SOC Intel Escalating activity from APT29 (Cozy Bear) — device-code phishing campaign tracked by Microsoft as Storm-2372 continues to target enterprise M365 tenants. CloudRaider SOC has detected and contained attempts in customer and home environments. Read brief →

Alert Triage Funnel

Every alert passes through multiple layers of automated and human analysis before action is taken.

Signal vs. Noise

Our AI continuously learns what matters. The result: analysts focus only on real threats.

Security Source Coverage

Alerts ingested from every layer of the security stack, unified under one operational view.

Pattern Learning Engine

AI and analysts collaborate to build an ever-growing library of false-positive patterns, reducing noise automatically.

Pattern Library Growth

Investigation Outcomes

Every escalated alert receives a thorough investigation. Here is the breakdown of outcomes.

SLA Performance

Measured response times from production data. We promise what we deliver, not aspirational targets.

Critical (P1)
< 1 min
median acknowledgment
SLA: 15 min ack / 4 hr resolve
High (P2)
< 1 hr
median acknowledgment
SLA: 1 hr ack / 24 hr resolve
Medium (P3)
Within SLA
tracked to commitment
SLA: 4 hr ack / 48 hr resolve
Low (P4)
24 min
median resolution
SLA: 8 hr ack / 72 hr resolve
vs. Industry Average
Mean Time to Detect Real-time vs 197 days
Mean Time to Respond < 24 hrs vs 69 days
FP Automation Rate 80%+ vs manual
Source: IBM Cost of a Data Breach 2024
Auto-Enrichment Pipeline
User Profile Lookup Automatic
IP Reputation Check Automatic
Blast Radius Scan Automatic
Prior Investigation Check Automatic
What This Means

Before an analyst sees an alert, our AI pipeline has already identified the user, checked the IP reputation, scanned for cross-customer impact, and pulled prior investigation history.

Known false positives are auto-closed in seconds. True positives arrive on the analyst's screen with full context, ready for action, not research.

Daily Alert Volume

Alert ingest over the monitoring period. Spikes indicate active threat campaigns.

Value Delivered

Quantifying what automated SOC operations mean in real terms: time saved, cost avoided, and scale achieved.